Hydro‑Québec issued a public warning on June 25, 2026, telling consumers across Quebec that a surge of phishing emails is using the utility’s name to solicit money. The warning highlights that scammers are copying Hydro‑Québec’s branding, email formats and language to make the messages appear legitimate, then asking recipients to click links or transfer funds to accounts presented as belonging to the utility.
The utility advises anyone who receives an unexpected request for payment to verify it by contacting Hydro‑Québec through known phone numbers or its official website. It stresses that the company never asks customers to send money via email and that attachments or links in such messages should be avoided.
Hydro‑Québec notes that this wave of fraudulent emails coincides with a broader increase in cyber‑crime targeting residents of the province. The utility asks people to forward suspicious messages to its fraud‑prevention unit for further investigation.
The alert is part of an ongoing effort by Hydro‑Québec to protect its customers from online scams. In previous advisories the utility has explained how to recognize authentic communications, such as checking the sender’s address, looking for spelling errors and confirming that any request for personal information matches known contact channels.
Authorities also recommend keeping computer software up to date and enabling two‑factor authentication where possible. Customers are reminded that Hydro‑Québec’s official website and customer‑service numbers are printed on regular billing statements and other official publications.
By drawing attention to the phishing campaign, Hydro‑Québec hopes to reduce the number of people who might lose money by following fraudulent instructions. The utility says it will continue to monitor the situation and provide updates as needed.