September 20, 2026 – The Sûreté du Québec announced that its province‑wide telephone hotlines, *4141 and 310‑4141, are currently unusable because of technical problems. Police officials have asked citizens to refrain from calling these numbers until the issue is resolved.
The two numbers form part of a dedicated service that allows residents to report crimes, provide tips, and request assistance from law‑enforcement officers across Quebec. The hotline has been a primary channel for the public to communicate directly with the police in non‑emergency situations.
With the lines down, anyone who would normally use the service is unable to reach a dispatcher through the usual numbers. The Sûreté du Québec has not provided an alternative telephone contact for the hotline, but has urged the public to use other established channels for urgent matters, such as the standard emergency number 911, or to visit the nearest police station for non‑urgent reports.
Police technicians are reportedly working to identify the cause of the malfunction and to restore the service as quickly as possible. No specific timeline has been given for when the hotlines will become operational again, and the department has not indicated whether the outage affects other communication systems.
The temporary loss of the hotline underscores the reliance on telephone networks for community policing in Quebec. The Sûreté du Québec continues to monitor the situation and will issue further updates when the technical issues are resolved.