On Oct. 17, the average wait time for Quebec’s Info‑Santé 811 telephone service rose to roughly 109 minutes, nearly two hours, according to data from Santé Québec.
The longer wait adds about 30 minutes compared with early October and occurs as the province moves toward the peak of the cold and flu season.
Info‑Santé 811 is a nurse‑staffed line that offers health advice throughout Quebec, with its wait‑time figures reported by Santé Québec.