On October 17, 2026, the average wait time for callers to Quebec’s 811 health line rose to about 109 minutes, nearly two hours, which is roughly 30 minutes longer than the early‑October figure.
The provincial service, operated by Info‑Santé 811 and Santé Québec, connects callers with nurses for medical advice. The longer waits reflect a surge in call volume as the province approaches the peak of the cold and flu season.