Live Nation announced that fans who received obstructed‑view seats for the Backstreet Boys concerts in Toronto will be transferred to comparable full‑view locations. The move follows complaints on social media after Ticketmaster did not label presale tickets as obstructed, resulting in limited‑view seats for some ticket holders.
The relocation plan was disclosed on October 15, 2026 and is intended to address the seating issue without further disruption to the shows.